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Privacy Policy

Introduction

Libero AI Pty Ltd (“Libero AI”, “we”, “us”, “our”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website at www.liberoai.com.au.
 

What is Personal Information?

Personal information is any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not. This includes, but is not limited to, your name, contact details, and any other information that can identify you.

 

What Personal Information Do We Collect?

The types of personal information we may collect include:

  • Name

  • Mailing or street address

  • Email address

  • Phone number

  • Company name and job title

  • Information about your use of our website and services (e.g., IP address, browser type)

  • Any other information you provide to us directly

We may also collect sensitive information only with your consent or as required by law.

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How Do We Collect Your Personal Information?​

We collect personal information in several ways, including when you:

  • Interact with us via our website, email, or phone

  • Register for or use our services

  • Subscribe to our mailing list or newsletters

  • Attend our events or webinars

  • Apply for a job or contract with us

  • Provide feedback or contact us

We may also collect information from third parties or publicly available sources where relevant and permitted by law.

 

Why Do We Collect, Use, and Disclose Your Personal Information?

We collect, use, and disclose your personal information for purposes including:

  • Providing and improving our IT services and solutions

  • Responding to your inquiries and requests

  • Sending you updates, marketing, and promotional materials (with your consent)

  • Conducting research and analysis to enhance our offerings

  • Meeting our legal and regulatory obligations

  • Managing our business operations

 

Disclosure of Personal Information

We may disclose your personal information to third parties, such as:

  • Our service providers (e.g., IT, marketing, analytics)

  • Professional advisors (e.g., legal, accounting)

  • Regulatory authorities as required by law

  • Other parties with your consent or as permitted by law

Some of these third parties may be located outside Australia. Where we transfer your information overseas, we take reasonable steps to ensure it is protected in accordance with Australian privacy laws.

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Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:

  • Secure physical and electronic storage

  • Access controls and staff training

  • Use of encryption, firewalls, and anti-virus software
     

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your experience and analyse site traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality. We may use analytics services (such as Google Analytics) to collect information about website usage. This data is generally anonymous but may be linked to you in certain circumstances.

 

Direct Marketing

We may send you marketing communications about our services, events, or updates if you have consented to receive them. You can opt out at any time by following the unsubscribe instructions in our communications or contacting us directly.

 

Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the details below. We will respond within a reasonable timeframe and may require proof of identity.

 

Retention of Personal Information

We retain personal information only as long as necessary for the purposes for which it was collected or as required by law. When no longer needed, we securely destroy or de-identify your information.

 

Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

 

Complaints and Inquiries

If you have a question, concern, or complaint about how we handle your personal information, please contact us using the details below. We will respond promptly and work to resolve your issue. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
 

Contact Us

Libero AI Pty Ltd
Brisbane, Queensland, Australia
Website: www.liberoai.com.au
Email: info@liberoai.com.au
Attention: Privacy Officer

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Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it regularly

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